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Two Journals Become One!
The Outsourcing Center incorporated the BPO Journal into the Outsourcing Journal to reflect the changes in the industry that started in 2004. The BPO Journal has great historic information. To find the freshest news, read the Outsourcing Journal.

Impact of Best Practices in Outsourcing Arrangements - This white paper sheds light on the high-impact role of best practices in ensuring greater success in the challenges of outsourcing relationships. The best practices are illustrated with case study models (from Outsourcing Center's 2003 Editor's Choice Awa... - May 2003

Multi-client Shared Services: Outsourcing's New Model - This paper discusses the new multi-client shared services outsourcing model. Readers will learn why it's growing in popularity with mid-size companies, how it differs from a one-size-fits-all (ASP) model, and how it enables end-to-end services and industry... - December 2002

Service Integration: The Next Level in HR Outsourcing - For global corporations, the outsourcing of non-core functions has become not just a smart business move, but a critical strategy for maintaining a competitive edge and increasing market share and shareholder value. Corporate leaders know they need to unde... - March 2003

Giving the Processes and the Provider Their Due - This paper describes crucial issues and pitfalls within the procurement process and discusses the need for an integrated solution. It explains the benefits of Procurement BPO - the optimal, strategic solution - to this critical business area. - December 2002

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