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Outsourcing the Enterprise: British Petroleum pioneered the concept of enterprise outsourcing in the 1980s. Today, three trends are converging to make enterprise outsourcing one of the biggest trends in BPO.

Outsourcing Allows British Banks to Checking Out of Check Processing: Two big banks in England needed to upgrade their check clearing operations. But they didn't want to invest in the process due to falling volumes. Outsourcing helped them gain access to new technology as well as lower costs.

Outsourcing Long-Term Care Policy Administration Allows Entry in the Short Term: Baby boomers, concerned about their protecting their financial assets, are looking at long term care policies to help defray that cost. Insurance companies expect sales volumes to grow. They are turning to suppliers like EDS to be ready when the boom comes.

Trust Nobody; Train Everybody: Health-MOAT Solution Results in Privacy-Certified Employees: Serious legal consequences can result from employees' lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost, highly effective solution that you need to know about.

The Art of Fulfillment: Finding top talent for sales support and fulfillment is always a challenge. Spherion helped the second largest check printing company in the U.S. man its sales resource center. In addition to great customer service, the buyer was finally able to standardize its sales process.

Cost V. Control: Thoughts on Outsourcing Your eCommerce Offering: Companies face five key legal issues when they outsource their eCommerce offerings. Attorneys at Baker & McKenzie show you the legal sandbars and explain how to navigate around them.