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Offshore Outsourcing Part 1: The Brand of India: Today, the question is not "Should I include an offshore component in my outsourcing arrangement?" but "Where should I go?" Everest's Todd Furniss and Michel Janssen discuss the pros and cons of using an Indian service provider. The first in a series.

Why Outsourcing Your EDI Initiative is an Effective Strategy: Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits -- value far beyond the IT infrastructure.

Converting the Managers Makes Self-Service HR Work: BASF employees like self-serve HR. But getting the managers to use the system was another matter. When they did, they finally had time to tackle strategic tasks.

When He Decided to Buy the Store, Outsourcing Paid Off: The president of Stanley Korshak had the opportunity to buy the store. Outsourcing payroll saved $60,000 a year.

Keating Partners with Tech Firms Who Want to Blaze Trails In Canadian Markets: Want to do business in Canada, eh? American companies venturing into foreign markets, including the neighbor up north, perform better when they outsource CRM to a local.

Outsourcing Boosts Revenues 60 Percent in Six Months: Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.