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BPO Outsourcing Journal June 2003


 

China: The Next Big Wave in Offshore Outsourcing: India has monopolized the headlines as the primary locale for offshore outsourcing. Everest COO Todd Furniss predicts China will rival India as a major supplier of offshore outsourcing. Major changes in China are making that possible.

Outsourcing Trends in Financial Institutions

Deloitte Study Discovers 75 Percent of Global Financial Institutions Plan to Outsource Offshore: Intense competition and a weak economy are forcing financial institutions to radically alter the way they do business. A new Deloitte Research study of global leaders discovered 75 percent are outsourcing offshore to save as much as 50 percent. Analyst Chris Gentle details how this trend is developing.

Deciding What to Keep and What to Outsource in an HR Transaction: The conservative BMO Financial Group found it had to adapt to the brave new world of banking. BMO outsourced all its HR transaction processes to Exult so it could concentrate on strategic HR issues. That was the easy part. Deciding what to outsource was difficult, so BMO sought help from Everest.

Launching the World's Largest Employee Portal: When you're planning a project with the largest size and scale in the world, there can be no better strategy than outsourcing. That's what GM did in order to eliminate risks and ensure success when it built mySocrates, the largest employee portal on the planet.

IDC Report Finds Canadian Executives Desire to Team With Providers for Shared Outcomes: Canadian companies want change, but they can't do it fast enough themselves. Selecting an outsourcing partner willing to shoulder some of the risk can, according to an IDC report sponsored by Accenture. Read about the newest trend in outsourcing there.

Doing Cross-Border Outsourcing Deals: A Quick and Dirty Checklist: Toronto outsourcing attorney George Atis lists six items U.S. attorneys must consider if their American clients are working in Canada. Cross-border outsourcing transactions are more difficult than they look.

 


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