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How Do You Buy a BPO?: Editor Peter Bendor-Samuel discusses buying a BPO.

A Healthy Decision to Take Stock: Start-up companies are typically short of cash. One Internet company found an unusual source of capital.

Will BPOs Need To Become ASPs? Will BPO providers have to become Application Service Providers (ASP) to compete in today's connected world?

How to Select a BPO Supplier: Robert Joslin of Everest Group.

Underwriting a New Method of BPO: Fidelity & Guaranty Life Insurance Company.

CSC Increases Its Revenues by Helping Its Buyer Double Sales: The following year's totals reached $1 billion, a 100 percent increase.