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BPO Outsourcing Journal September 2001



Global Top Decision-Makers Study on BPO Energy

 


A New Way to Look at BPO, Outsourcing Strategies for the Entire Enterprise or "Stockholders, I Shrunk The Overhead!": How to outsource the entire enterprise to grow your business.


Linking Inbound and Outbound Marketing: Linking inbound and outbound marketing makes sure the right hand knows what the left hand is doing. Result: say sayonara to customer frustration.


Outsourcing Training Serves Up Happy Diners at Golden Corral: Star Services created training kiosks for Golden Corral employees. Tips for outsourcing computer based training.


Outsourcing a Process Co-Generates Savings: Outsourcing the entire process fuels savings.

How Outsourcing Helped AT&T Lower Its Energy Costs (and Aided New York City's Power Grid)


Close Encounters of the HR Kind: Public Service Enterprise Group, an electric and gas distribution company, has employees in 12 countries. It wanted a single source supplier to provide new HR technology. It turned to Hewitt.

 


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